Course curriculum

    1. Offering announcement

      FREE PREVIEW

    2. Customer disclosure

    1. Terminology (25-30 minutes)

      FREE PREVIEW

    2. Self quiz (15 minutes)

    3. Let's begin (10-15 minutes)

    4. Soft/hard skills (5-7 minutes)

    5. Video #1 (1-3 minutes)

    1. Self quiz (12-20 minutes)

    2. Active listening (5-10 minutes)

    3. Helpful link(s) (3-5 minutes)

    4. Communication: Video #1 (1-12 minutes)

    1. Cover letter (15-20)

    2. Cover letter examples (5-7 minutes)

    3. Resume (1-2 minutes read)

    4. Resume example (1 minute)

    1. Motivational interviewing (10-15 minutes)

    2. Motivational Interviewing (10-15 minutes)

    3. Video #1 (1-80 minutes)

    4. Video #2 (1-16 minutes)

    5. How to Prepare for a Professional Phone Interview (5-10 minutes)

    6. Video #3 (1-10 minutes)

    7. Video #4 (1-8 minutes)

    8. Competency-based interviews, SBAR, & STAR (2-3 minutes)

    9. Video #5 (1-14 minutes)

    10. Remote video interview (5-7 minutes)

    11. Common types of interview questions (1-2 minutes)

    12. Reflection (1-2 minutes)

    1. Case study #1 (2-3 minutes)

    2. Case study #2 (1-2 minutes)

    3. Case study #3 (1-2 minutes)

About this course

  • $15.00
  • 34 lessons
  • 0 hours of video content

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